We are looking for a friendly communicator to join our team as a Commercial Service Writer. In this entry-level remote role, you will act as the link between customers and technicians, helping people understand what their vehicle needs and what their options are. No prior experience is required, and full training is provided.
Roles:
• Greet customers warmly and help assess their service needs
• Prepare clear service estimates and explain them in plain language
• Share repair recommendations with customers in an easy-to-understand way
• Coordinate with technicians to keep repairs on schedule
• Process payments accurately and keep thorough records of completed work
• Follow up with customers about vehicle status and future maintenance
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Ongoing, with flexible remote hours.
Skills/background needed:
• A willingness to learn automotive service basics
• Clear, friendly communication and good customer service instincts
• Comfort with basic computer tools such as Google Docs and Google Sheets
• An interest in vehicle maintenance and repair is helpful but not required
• Reliability and attention to detail
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.