Roles: We are looking for a junior technical writer to create and maintain product documentation, training materials, and how-to guides. You will build and manage a support knowledge base, including FAQs, and create content across various channels. You will also incorporate customer feedback and technical details into an ongoing feedback loop to continuously improve documentation.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, remote.
Skills/background needed: No prior experience required. We provide full training. You should have strong writing and editing skills and the ability to translate technical concepts into clear, accessible content. Comfort working with product and engineering teams is helpful. You will need to adapt tone and format for technical and non-technical audiences. Basic familiarity with documentation tools and help desk platforms is a plus but not required.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.