Location: Remote work worldwide (United States preferred)
Roles: We are looking for a friendly, organized Service Writer Assistant to act as the link between customers and technicians. This is a beginner-friendly remote role with full training provided.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing.
Skills/background needed: No prior experience required. Strong communication and customer service skills, basic computer comfort, good organization, and the ability to multitask. Full training is provided for documentation and estimating tasks.
What you’ll do:
• Greet customers and listen to their concerns
• Document vehicle issues and prepare repair orders and cost estimates
• Explain recommended services and timelines clearly
• Coordinate between customers and technicians and share status updates
• Process payments and explain invoices
• Keep customer satisfaction high
Work format: Fully remote — work from home or anywhere. A supportive team environment, ongoing training, and opportunities for advancement are offered.
Ready to get started? Submit your application below.